Wise Lord & Ferguson, Chartered Accountants, Hobart, Tas

Client Service Charter

“Wise Lord & Ferguson is committed to providing

quality business, financial and management services to

achieve total client satisfaction”.

 Our Clients

We will respond quickly with courtesy and accuracy.

We will listen carefully to what you say

We will communicate clearly and regularly.

We will act with confidentiality, integrity, and fairness.

We will value and respect our long term relationships.

We will provide services to ISO 9001 & APES320 quality standards.

We will strive to add value to you as business partners.

We will welcome your comments and suggestions to help us meet our

Client Service Charter.

Our People

We will create a safe and stimulating work environment.

We will participate in making important decisions.

We will work with teamwork and co-operation.

We will pursue relevant learning and development.

We will develop systems and technology to meet client needs.

We will treat each other fairly, loyally and in a caring manner.